Business Analyst’s Mentor Book includes tips and best practices in a broad range of topics like:

- business analysis skills
- requirements gathering and documentation
- scope management
- change request management
- conflict management
- use cases
- UML
- agile and waterfall methodologies
- user interface design
- usability testing
- software testing
- automation tools

Real-life examples are provided to help readers apply these best practices in their own IT organizations.

The book answers the most frequent questions of business analysts regarding software requirements management.