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The Experience Economy: Work Is Theater & Every Business a Stage (Hardcover)
The Experience Economy: Work Is Theater & Every Business a Stage (Hardcover)
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The Experience Economy: Work Is Theater & Every Business a Stage (Hardcover)

By: B. Joseph Pine II
Summary: Experiential Marketing: Review and Analysis of Schmitt's Book (Kindle Edition)
Summary: Experiential Marketing: Review and Analysis of Schmitt's Book (Kindle Edition)
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Summary: Experiential Marketing: Review and Analysis of Schmitt's Book (Kindle Edition)

By: BusinessNews Publishing
Return of the Artisan: How America Went from Industrial to Handmade (Hardcover)
Return of the Artisan: How America Went from Industrial to Handmade (Hardcover)
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Return of the Artisan: How America Went from Industrial to Handmade (Hardcover)

By: Grant McCracken
The New Honor Code: A Simple Plan for Raising Our Standards and Restoring Our Good Names (Hardcover)
The New Honor Code: A Simple Plan for Raising Our Standards and Restoring Our Good Names (Hardcover)
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The New Honor Code: A Simple Plan for Raising Our Standards and Restoring Our Good Names (Hardcover)

By: Grant McCracken
Measuring Customer Experience: How to Develop and Execute the Most Profitable Customer Experience Strategies (Hardcover)
Measuring Customer Experience: How to Develop and Execute the Most Profitable Customer Experience Strategies (Hardcover)
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Measuring Customer Experience: How to Develop and Execute the Most Profitable Customer Experience Strategies (Hardcover)

By: Philipp Klaus
The DNA of Customer Experience: How Emotions Drive Value (Hardcover)
The DNA of Customer Experience: How Emotions Drive Value (Hardcover)
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The DNA of Customer Experience: How Emotions Drive Value (Hardcover)

By: Colin Shaw
Building Great Customer Experiences (Beyond Philosophy)
Building Great Customer Experiences (Beyond Philosophy)
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Building Great Customer Experiences (Beyond Philosophy)

By: Colin Shaw
This Is Service Design Doing: Applying Service Design Thinking in the Real World (Kindle Edition)
This Is Service Design Doing: Applying Service Design Thinking in the Real World (Kindle Edition)
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This Is Service Design Doing: Applying Service Design Thinking in the Real World (Kindle Edition)

By: Marc Stickdorn
Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams (Paperback)
Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams (Paperback)
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Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams (Paperback)

By: James Kalbach
Race After Technology: Abolitionist Tools for the New Jim Code (Kindle Edition)
Race After Technology: Abolitionist Tools for the New Jim Code (Kindle Edition)
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Race After Technology: Abolitionist Tools for the New Jim Code (Kindle Edition)

By: Ruha Benjamin
Experiential Marketing: Consumer Behavior, Customer Experience and The 7Es (Kindle Edition)
Experiential Marketing: Consumer Behavior, Customer Experience and The 7Es (Kindle Edition)
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Experiential Marketing: Consumer Behavior, Customer Experience and The 7Es (Kindle Edition)

By: Wided Batat
How to Change: The Science of Getting from Where You Are to Where You Want to Be (Hardcover)
How to Change: The Science of Getting from Where You Are to Where You Want to Be (Hardcover)
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How to Change: The Science of Getting from Where You Are to Where You Want to Be (Hardcover)

By: Katy Milkman
After the Gig: How the Sharing Economy Got Hijacked and How to Win It Back (Hardcover)
After the Gig: How the Sharing Economy Got Hijacked and How to Win It Back (Hardcover)
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After the Gig: How the Sharing Economy Got Hijacked and How to Win It Back (Hardcover)

By: Juliet B. Schor
Weaponized Words (Paperback)
Weaponized Words (Paperback)
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Weaponized Words (Paperback)

By: Kurt Braddock
Netnography: Doing Ethnographic Research Online (Paperback)
Netnography: Doing Ethnographic Research Online (Paperback)
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Netnography: Doing Ethnographic Research Online (Paperback)

By: Robert V. Kozinets
X: The Experience When Business Meets Design (Hardcover)
X: The Experience When Business Meets Design (Hardcover)
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X: The Experience When Business Meets Design (Hardcover)

By: Brian Solis
Contagious: Why Things Catch On (Hardcover)
Contagious: Why Things Catch On (Hardcover)
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Contagious: Why Things Catch On (Hardcover)

By: Jonah Berger
Happy Customers Everywhere: How Your Business Can Profit from the Insights of Positive Psychology (Hardcover)
Happy Customers Everywhere: How Your Business Can Profit from the Insights of Positive Psychology (Hardcover)
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Happy Customers Everywhere: How Your Business Can Profit from the Insights of Positive Psychology (Hardcover)

By: Bernd H. Schmitt
Big Think Strategy: How to Leverage Bold Ideas and Leave Small Thinking Behind (Hardcover)
Big Think Strategy: How to Leverage Bold Ideas and Leave Small Thinking Behind (Hardcover)
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Big Think Strategy: How to Leverage Bold Ideas and Leave Small Thinking Behind (Hardcover)

By: Bernd H. Schmitt
Build Your Own Garage: Blueprints and Tools to Unleash Your Company's Hidden Creativity (Hardcover)
Build Your Own Garage: Blueprints and Tools to Unleash Your Company's Hidden Creativity (Hardcover)
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Build Your Own Garage: Blueprints and Tools to Unleash Your Company's Hidden Creativity (Hardcover)

By: Bernd H. Schmitt
Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers (Paperback)
Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers (Paperback)
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Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers (Paperback)

By: Bernd H. Schmitt
There's No Business That's Not Show Business: Marketing in an Experience Culture (Hardcover)
There's No Business That's Not Show Business: Marketing in an Experience Culture (Hardcover)
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There's No Business That's Not Show Business: Marketing in an Experience Culture (Hardcover)

By: Bernd H. Schmitt
Experiential Marketing: How to Get Customers to Sense, Feel, Think, Act, Relate (Hardcover)
Experiential Marketing: How to Get Customers to Sense, Feel, Think, Act, Relate (Hardcover)
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Experiential Marketing: How to Get Customers to Sense, Feel, Think, Act, Relate (Hardcover)

By: Bernd H. Schmitt
Credit Where It's Due: Rethinking Financial Citizenship (Paperback)
Credit Where It's Due: Rethinking Financial Citizenship (Paperback)
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Credit Where It's Due: Rethinking Financial Citizenship (Paperback)

By: Frederick F. Wherry
The Shopping Revolution: How Successful Retailers Win Customers in an Era of Endless Disruption (Kindle Edition)
The Shopping Revolution: How Successful Retailers Win Customers in an Era of Endless Disruption (Kindle Edition)
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The Shopping Revolution: How Successful Retailers Win Customers in an Era of Endless Disruption (Kindle Edition)

By: Barbara E. Kahn
Strangers in Their Own Land: Anger and Mourning on the American Right (Hardcover)
Strangers in Their Own Land: Anger and Mourning on the American Right (Hardcover)
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Strangers in Their Own Land: Anger and Mourning on the American Right (Hardcover)

By: Arlie Russell Hochschild
The Culture of Markets (Cultural Sociology)
The Culture of Markets (Cultural Sociology)
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The Culture of Markets (Cultural Sociology)

By: Frederick F. Wherry
At the Heart of Work and Family: Engaging the Ideas of Arlie Hochschild (Families in Focus)
At the Heart of Work and Family: Engaging the Ideas of Arlie Hochschild (Families in Focus)
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At the Heart of Work and Family: Engaging the Ideas of Arlie Hochschild (Families in Focus)

By: Anita Ilta Garey
Infinite Possibility: Creating Customer Value on the Digital Frontier (Hardcover)
Infinite Possibility: Creating Customer Value on the Digital Frontier (Hardcover)
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Infinite Possibility: Creating Customer Value on the Digital Frontier (Hardcover)

By: B. Joseph Pine II
CULTURAL STRATEGY:USING INNOVATIVE IDEOLOGIES TO BUILD BREAKTHOUGH BRANDS CLOTH (Hardcover)
CULTURAL STRATEGY:USING INNOVATIVE IDEOLOGIES TO BUILD BREAKTHOUGH BRANDS CLOTH (Hardcover)
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CULTURAL STRATEGY:USING INNOVATIVE IDEOLOGIES TO BUILD BREAKTHOUGH BRANDS CLOTH (Hardcover)

By: Holt
Atlas Shrugged (Paperback)
Atlas Shrugged (Paperback)
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Atlas Shrugged (Paperback)

By: Ayn Rand
Gunfighter Nation: The Myth of the Frontier in Twentieth-Century America (Paperback)
Gunfighter Nation: The Myth of the Frontier in Twentieth-Century America (Paperback)
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Gunfighter Nation: The Myth of the Frontier in Twentieth-Century America (Paperback)

By: Richard Slotkin
How Brands Become Icons: The Principles of Cultural Branding (Hardcover)
How Brands Become Icons: The Principles of Cultural Branding (Hardcover)
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How Brands Become Icons: The Principles of Cultural Branding (Hardcover)

By: Douglas B. Holt
Crossing the Chasm: Marketing and Selling High-Tech Products to Mainstream Customers (Paperback)
Crossing the Chasm: Marketing and Selling High-Tech Products to Mainstream Customers (Paperback)
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Crossing the Chasm: Marketing and Selling High-Tech Products to Mainstream Customers (Paperback)

By: Geoffrey A. Moore
The Second Shift (Paperback)
The Second Shift (Paperback)
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The Second Shift (Paperback)

By: Arlie Russell Hochschild
Post Corona: From Crisis to Opportunity (Hardcover)
Post Corona: From Crisis to Opportunity (Hardcover)
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Post Corona: From Crisis to Opportunity (Hardcover)

By: Scott Galloway
The Hype Machine: How Social Media Disrupts Our Elections, Our Economy, and Our Health--and How We Must Adapt (Hardcover)
The Hype Machine: How Social Media Disrupts Our Elections, Our Economy, and Our Health--and How We Must Adapt (Hardcover)
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The Hype Machine: How Social Media Disrupts Our Elections, Our Economy, and Our Health--and How We Must Adapt (Hardcover)

By: Sinan Aral
The Ride of a Lifetime: Lessons Learned from 15 Years as CEO of the Walt Disney Company (Hardcover)
The Ride of a Lifetime: Lessons Learned from 15 Years as CEO of the Walt Disney Company (Hardcover)
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The Ride of a Lifetime: Lessons Learned from 15 Years as CEO of the Walt Disney Company (Hardcover)

By: Robert Iger
Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption (Kindle Edition)
Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption (Kindle Edition)
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Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption (Kindle Edition)

By: Thales S. Teixeira
Invisible Women: Data Bias in a World Designed for Men (Hardcover)
Invisible Women: Data Bias in a World Designed for Men (Hardcover)
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Invisible Women: Data Bias in a World Designed for Men (Hardcover)

By: Caroline Criado Pérez
This is Marketing: You Can't Be Seen Until You Learn To See (Kindle Edition)
This is Marketing: You Can't Be Seen Until You Learn To See (Kindle Edition)
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This is Marketing: You Can't Be Seen Until You Learn To See (Kindle Edition)

By: Seth Godin
The Design Thinking Playbook: Mindful Digital Transformation of Teams, Products, Services, Businesses and Ecosystems (Unknown Binding)
The Design Thinking Playbook: Mindful Digital Transformation of Teams, Products, Services, Businesses and Ecosystems (Unknown Binding)
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The Design Thinking Playbook: Mindful Digital Transformation of Teams, Products, Services, Businesses and Ecosystems (Unknown Binding)

By: Michael Lewrick
Prediction Machines: The Simple Economics of Artificial Intelligence (Kindle Edition)
Prediction Machines: The Simple Economics of Artificial Intelligence (Kindle Edition)
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Prediction Machines: The Simple Economics of Artificial Intelligence (Kindle Edition)

By: Ajay Agrawal
Capitalism without Capital: The Rise of the Intangible Economy (Hardcover)
Capitalism without Capital: The Rise of the Intangible Economy (Hardcover)
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Capitalism without Capital: The Rise of the Intangible Economy (Hardcover)

By: Jonathan Haskel
Algorithms of Oppression: How Search Engines Reinforce Racism (Paperback)
Algorithms of Oppression: How Search Engines Reinforce Racism (Paperback)
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Algorithms of Oppression: How Search Engines Reinforce Racism (Paperback)

By: Safiya Umoja Noble
The Power of Moments: Why Certain Experiences Have Extraordinary Impact (Hardcover)
The Power of Moments: Why Certain Experiences Have Extraordinary Impact (Hardcover)
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The Power of Moments: Why Certain Experiences Have Extraordinary Impact (Hardcover)

By: Chip Heath
Machine, Platform, Crowd: Harnessing Our Digital Future (Paperback)
Machine, Platform, Crowd: Harnessing Our Digital Future (Paperback)
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Machine, Platform, Crowd: Harnessing Our Digital Future (Paperback)

By: Andrew McAfee
The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power (Hardcover)
The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power (Hardcover)
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The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power (Hardcover)

By: Shoshana Zuboff