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The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change (Paperback)
By:
Stephen R. Covey
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relatable: How to Connect with Anyone, Anywhere (Even If It Scares You)
By:
Rachel DeAlto
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The Experience Maker: How to Create Remarkable Experiences That Your Customers Can’t Wait to Share (Hardcover)
By:
Dan Gingiss
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Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days (Hardcover)
By:
Joey Coleman
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Finish: Give Yourself the Gift of Done (Kindle Edition)
By:
Jon Acuff
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What Do You Do With an Idea? (Hardcover)
By:
Kobi Yamada
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Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet (Hardcover)
By:
Shep Hyken
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The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience
By:
Shep Hyken
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The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists (Kindle Edition)
By:
Shep Hyken
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Creating Superfans: How To Turn Your Customers Into Lifelong Advocates (Hardcover)
By:
Brittany Hodak
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I'll Be Back: How to Get Customers to Come Back Again & Again (Kindle Edition)
By:
Shep Hyken
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The Long Game: How to Be a Long-Term Thinker in a Short-Term World (Kindle Edition)
By:
Dorie Clark
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Fear Is My Homeboy: How to Slay Doubt, Boss Up, and Succeed on Your Own Terms (Hardcover)
By:
Judi Holler
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Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone (Kindle Edition)
By:
Shep Hyken
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Exactly What to Say: The Magic Words for Influence and Impact (Paperback)
By:
Phil M. Jones
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Building a StoryBrand: Clarify Your Message So Customers Will Listen (Hardcover)
By:
Donald Miller
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Giftology: The Art and Science of Using Gifts to Cut Through the Noise, Increase Referrals, and Strengthen Client Retention (Kindle Edition)
By:
John Ruhlin
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Hug Your Haters: How to Embrace Complaints and Keep Your Customers (Hardcover)
By:
Jay Baer
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Essentialism: The Disciplined Pursuit of Less (Kindle Edition)
By:
Greg McKeown
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Raving Fans: A Revolutionary Approach to Customer Service (Hardcover)
By:
Ken Blanchard
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Be a Happy Leader: Stop Feeling Overwhelmed, Thrive Personally, and Achieve Killer Business Results (Kindle Edition)
By:
Tia Graham
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Empathy In Action: How to Deliver Great Customer Experiences at Scale (Kindle Edition)
By:
Tony Bates
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The Experience Maker: How to Create Remarkable Experiences That Your Customers Can’t Wait to Share (Kindle Edition)
By:
Dan Gingiss
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Winning on Purpose: The Unbeatable Strategy of Loving Customers (Hardcover)
By:
Fred Reichheld
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Find Your Red Thread: Make Your Big Ideas Irresistible (Kindle Edition)
By:
Tamsen Webster
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Human-Centered Communication: A Business Case Against Digital Pollution (Kindle Edition)
By:
Ethan Beute
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I'll Be Back (Hardcover)
By:
Shep Hyken
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Soundtracks: The Surprising Solution to Overthinking (Overcome Toxic Thought Patterns and Take Control of Your Mindset)
By:
Jon Acuff
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Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones (Kindle Edition)
By:
James Clear
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The Power of Moments: Why Certain Experiences Have Extraordinary Impact (Hardcover)
By:
Chip Heath
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Getting There: A Book of Mentors (Hardcover)
By:
Gillian Zoe Segal
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Steal Like an Artist: 10 Things Nobody Told You About Being Creative (Paperback)
By:
Austin Kleon
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Start with Why: How Great Leaders Inspire Everyone to Take Action (Hardcover)
By:
Simon Sinek
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Managing the Older Worker: How to Prepare for the New Organizational Order (Hardcover)
By:
Peter Cappelli
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How Will You Measure Your Life? (Kindle Edition)
By:
Clayton M. Christensen
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Good Business: Leadership, Flow, and the Making of Meaning (Paperback)
By:
Mihály Csíkszentmihályi
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Driving Digital Strategy: A Guide to Reimagining Your Business (Kindle Edition)
By:
Sunil Gupta
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Good Profit: How Creating Value for Others Built One of the World's Most Successful Companies (Audio CD)
By:
Charles G. Koch
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Hit Refresh: The Quest to Rediscover Microsoft's Soul and Imagine a Better Future for Everyone (Hardcover)
By:
Satya Nadella
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Peak Performance: Elevate Your Game, Avoid Burnout, and Thrive with the New Science of Success (Hardcover)
By:
Brad Stulberg
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Creating Magic (Kindle Edition)
By:
Lee Cockerell
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The 1% Difference: Small Change-Big Impact (Paperback)
By:
Murray Lyons